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Partnership ProgramApplication
  1. While on-hook, press TRANSFER and then dial 105.
  2. Dial a speed dial number (00–49).
  3. Dial a line or line group access code.
  4. Dial the telephone number to be stored (24 digits maximum). It can include #, , FLASH and PAUSE.
  5. Press TRANSFER to store the number.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER key before you begin dialing.



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From the factory, your station passcode is 1234.

  1. Press the TRANSFER key and then dial 200.
  2. Enter you passcode.
  3. Dial 1 to enable your ability to program the data.
  4. Press the SPEAKER key.
  5. Dial 505 to edit the time and date
  6. To change the time and date, the format is as follows: WMMDDYY:HHMM
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Transfer is used to send any call to another extension in one of two ways. You can do a screened transfer by informing the other extension who is calling or you can do a blind transfer without notification.
  • While on a call, press the TRANSFER key and dial an extension number or group number. Your call is automatically put on transfer hold.

OR

  1. Press a DSS key or station group key. Your call is automatically put on transfer hold.
  2. Hang up when you hear ringing (this is an unscreened or blind transfer).
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This feature is used to send a call directly to a voice mailbox.
Your keyset must have a correctly programmed VM TRSF key to accomplish this.

To transfer a call directly to a voice mailbox:

  1. While on a call, press the VM TRSF key and dial the mailbox number.
  2. Hang up when dialing is completed.
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You may conference up to five parties (you and four others) in any combination of outside lines and internal stations in any order.

  1. While engaged in a conversation, press the CONF key and receive conference tone.
  2. Make another call, either intercom or outside, press the CONF key and receive conference tone.
  3. Make another call or press the CONF key to join all parties.
  4. Repeat the last step until all parties are added.

To drop a party from your conference call:

  1. Press CONF and dial the extension or line number that is to be dropped.
  2. Press CONF again to reestablish the conference.
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You may forward your calls to another station, group of stations or an external telephone number. Program a destination for the type of forwarding you want as detailed below. If you have FWD ALL, FWD BUSY and FWD NO ANSWER keys, press one to turn that forward feature on. A steady red light reminds you what forward condition is activated.


You can clear all call forward conditions set at your station by lifting the handset and dialing 600.


Forward All Calls

To forward all your calls under any condition to another station:

  1. Dial 601 plus the extension or group number.
  2. Receive confirmation tone and hang up.
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When you use the alarm/appointment reminder feature, you create a 16 character reminder message. When the alarm rings, your message will appear instead of [ALARM REMINDER]. To program reminder messages:

  1. Press TRANSFER and then dial 116.
  2. Dial the alarm number 1, 2 or 3.
  3. Dial the time you want the alarm to go off. Enter the time as HHMM (hours and minutes) using the 24 hour clock.
  4. Dial 0 (NOT SET), 1 (TODAY) or 2 (DAILY) to select the alarm type.
  5. Write your message using the dial pad keys.
  6. Press the TRANSFER key to store the alarm and reminder message.
  7. Repeat for each alarm if needed.

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From the factory, your station passcode is 1234. You can change your station passcode whenever you desire.

  1. While on-hook, press TRANSFER and then dial 101.
  2. Dial your old passcode.
  3. Dial a new passcode (must be four characters). You can use 0–9.
  4. Redial the new passcode to verify.
    • If successful, you will hear two beeps.
    • Four beeps indicate an incorrect code.
    •      Reenter the code again.
  5. Press TRANSFER to store the new passcode.
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Downloads

Filter Resources

You can filter our resources to find the guide for your system or handset.


  • Call Forwarding

    How To Forward All Calls, Busy, No Answer, And DND To An Extension, Group, Or External Number.

    Download
  • Change Time and Date

    How To Change The Time And Date From The Handset.

    Download
  • DCS Compact Keyset User Guide

    This Guide Applies To Multiple Keysets. The LCD 12B And LCD 24B Keysets Have Additional Features That Are Not Available On All Keysets.

    Download
  • DCS Prostar Compact Administration

    System Administration And Special Features Guide: Not Every User Will Need These Instructions, But That May Be Valuable For A System Administrator Or Attendant.

    Download
  • DSS Button Programming

    How To Program DSS Buttons From The Handset.

    Download
  • Executive MOBEX Telephone User Guide

    This Booklet Provides Instructions For Call Handling And Feature Interaction On Your Executive MOBEX Phone With OfficeServ 7000 Series System.

    Download
  • OfficeServ 7100 Feature Access Codes

    Many Of The Standard OfficeServ Feature Codes Are In This Document. However, This List May Not Be Specific For Your Business. You Can Change Or Modify Many Of The Feature Codes So This Is Just A Standard 'out-of-the-box' Default Settings.

    Download
  • OfficeServ 7100 General Description

    System Overview, Hardware Descriptions, Specifications, Business Feature Package, General User Information

    Download
  • OfficeServ 7100 User Guide

    Basic Programming And Use Of IDCS, ITP, And DS 5000 Keysets

    Download
  • OfficeServ DataView User Guide

    This Is The User's Guide For OfficeServ DataView, Which Provides Monitoring And Statistics Data For The OfficeServ System. This Guide Provides Detailed Information On The Main Functions Of OfficeServ DataView And Describes How To Install And User OfficeServ DataView.

    Download
  • Quick Voicemail Admin Guide

    How To Record Your Main Voicemail Message / Company Greeting

    Download
  • Quick Voicemail User Guide

    How To Access Voice Mail, Set Up Voice Mail, And Manage Voice Mail Box.

    Download
  • SMT-i3105 User Guide

    Part Of The OfficeServ 7000 Series: SMT-i3105 Phone Functions, Basic Feature Operation, Phone Features, And OfficeServ 7000 System Features

    Download
  • SMT-i5210 User Guide

    Part Of The OfficeServ 7000 Series: SMT-i5210 Phone Functions, Basic Feature Operation, Phone Features, And OfficeServ 7000 System Features

    Download
  • SMT-i5220 User Guide

    Part Of The OfficeServ 7000 Series: SMT-i5220 Phone Functions, Basic Feature Operation, Phone Features, And OfficeServ 7000 System Features

    Download
  • SMT-i5230 User Guide

    Part Of The OfficeServ 7000 Series: SMT-i5230 Phone Functions, Basic Feature Operation, Phone Features, And OfficeServ 7000 System Features

    Download
  • SMT-i5243 User Guide

    Part Of The OfficeServ 7000 Series: SMT-i5243 Phone Functions, Basic Feature Operation, Phone Features, And OfficeServ 7000 System Features

    Download
  • SVMi E-Series Quick Reference Guide

    Accessing Your Mailbox, Easy Set Up, Functions Overview

    Download
  • Samsung DCS 400si Admin Guide

    This Booklet Provides Instructions For The 400si Administrative Functions.

    Download
  • Samsung DCS 400si User Guide

    This Booklet Provides Instructions For The 400si.

    Download
  • Samsung DCS 500si System Admin and Special Features

    This Booklet Provides Instructions For The DCS 500si Administrative Functions.

    Download
  • Samsung DCS 500si User Guide

    This Booklet Provides Instructions For The 500si.

    Download
  • Samsung DCS 50si Admin Guide

    This Booklet Provides Instructions For The 50si Administrative Feature.

    Download
  • Samsung DCS 50si User Guide

    This Booklet Provides Instructions For The DCS 50si.

    Download
  • Samsung OfficeServ Communicator Installation Guide

    Install And Configure The Samsung OfficeServ Communicator

    Download
  • Samsung OfficeServ Communicator User Guide

    Making Calls, Using Features, And Basic Operation Of Samsung OfficeServ Communicator

    Download
  • Samsung SVM/SVMi E-Series Admin Guide

    SVM-400E, SVMi-2E, SVMi-4E, SVMi-8E, SVMi-16E

    Download
  • Samsung SVM/SVMi E-Series User Guide

    SVM-400E, SVMi-2E, SVMi-4E, SVMi-8E, SVMi-16E

    Download
  • Samsung SVMi-8 User Guide

    Complete Integrated Voice Processing User Guide.

    Download
  • Samsung StarMail Access Codes

    This Booklet Provides Access Codes For Samsung StarMail.

    Download
  • Samsung StarMail Guide Tree

    This Booklet Provides Instructions For User Mailbox Programming, Message Retrival, And User Management.

    Download
  • Samsung StarMail User Guide

    This Booklet Provides Instructions For Samsung StarMail.

    Download
  • Speed Dial

    How To Program Speed Dial Numbers From The Handset.

    Download
  • System Administration and Special Features Guide

    Special Instructions That Not Every User Would Need To Know. Station Users Can Be Trained On Only The Items That Apply To Them. This Procdure Can Help Control Costs And Prevent Telephone Abuse.

    Download
  • iDCS 16 User Guide

    Enhanced Display Programming, Lock Keyset, Change Passcode Or Password, Call Forwarding, Station Name, Speed Dial Programming, Change Status, Change Time And Date, Caller Id Display

    Download
  • iDCS Keyset User Guide

    How To Use Your Keyset: Making Outside Calls And Intercom Calls, Dialing Features, Paging And Messaging, Do Not Disturb DND, Background Music, Account Codes, Dial By Name, Directory, Speed Dial, Station Names, Key Assignments, Caller ID

    Download