OfficeServ Standard System Features
| Account Code Entry | · All Calls | · Trunk Monitor or Service Observing |
Ring Over Page |
| · Forced-Verified | · Busy | External Music Interfaces | Secretary Pooling |
| · Forced-Not Verified | · No Answer | External Page Interfaces | Simultaneous Ringing (see OS Connect) |
| · Voluntary | · Busy/No Answer | Flash Key Operation | Single Line Connections |
| Account Code Key | · Forward DND | Flexible Numbering | Speed Dial Numbers |
| Account Code Key One Touch |
· Follow Me | Group Busy Setting | · Station List |
| Administrator Program Key | · External | Hot Desking (ITP Keyset's) | · System List |
| All Call Voice Page | · To Voice Mail | Hot Line | Speed Dial By Directory |
| Attention Tone | · Preset Destination | In Group / Out of Group | Station Hunt Groups |
| Audio Message with Alarm (Timer) Reminder | · Preset Forward Busy | Incoming Call Distribution | · Distributed |
| Audio Ringback Tones | Call Hold | Incoming / Outgoing Service | · Sequential |
| Authorization Codes | · Exclusive | Individual Line Control | · Unconditional |
| · Forced | · System | IP Keysets | Station Message Detail Recording |
| · Voluntary | · Remote | ISDN Service | Station Pair |
| Auto Answer on CO | Call Park and Page | · Primary Rate Interface | System Alarms |
| Auto Attendant Automatic Call Distribution (ACD) | Call Pickup | LAN Interface | System Maintenance Alarms |
| Automatic Hold/ | · Directed | Least Cost Routing | System Directory |
| Background Music | · Groups | Live System Programming | Toll Restriction |
| Branch Group | · Established | · From Any Digital Set | · By Day or Night |
| Call Activity Display | Call Recording | · With a Personal Computer | · By Line or Station |
| Call Center | Call Waiting Camp-On | Meet Me Page And Answer | · Eight Dialing Classes |
| · Agent Busy/Manual Wrap Up Key | Caller Emergency Service ID (CESID) | Memory Protection | · Special Code Table |
| · Agent PIN (ID) Numbers | Centrex / PBX Use | Message Waiting Indications | Toll Restriction Override |
| · Agent Login & Logout | Chain Dialing | Message Waiting Key | Tone or Pulse Dialing |
| · Automatic Logout | Chain Forward | Microphone On / Off Per Station | Traffic Reporting |
| · Automatic Wrap-Up Timer | Class of Service | Mobile Extension (MOBEX) | Transfer |
| · Priority Call Queuing | Common Bell Control | Mobility Solution | · Screened / Unscreened |
| · Embedded Reporting | Computer Telephony Integration (CTI) | Multiple Language Support | · Voice Mail Transfer Key |
| Package Agent Statistics | · OfficeServ Link | Music On Hold-Flexible | · With Camp On |
| Call Statistics | · OfficeServ DataView | Music On Hold-Source | Trunk Groups / SIP Trunking |
| Group Supervisors | · OfficeServ EasySet | Networking | Twinning (see Mobile Extension) |
| Printed Reports | · OfficeServ Call | · QSIG over IP | Unified Voicemail |
| · OfficeServ DataView | · OfficeServ Operator | · QSIG over PRI | · E-Mail Gateway |
| UCD Statistics | · OfficeServ SoftPhone | OfficeServ Connect | Uniform Call Distribution (UCD) |
| UCD Monitoring | Conference | Operator Group | Universal Answer |
| Wall-Style Display | Conference Group | Overflow | Virtual Extensions |
| Windows | Customer Set Relocation | · Operator | Voice Mail (Embedded) |
| Call Costing | Data Security | · Station Group | · Inband Signaling |
| Caller Identification (CID) | Database Printout | Override Codes | Voice Over IP / SIP |
| · Caller ID | Daylight Savings Time - Auto | Paging | Walking Class of Service |
| · PRI | Dialed Number Identification Service (DNIS) | · Internal Zones 6 | Wireless Handsets |
| · Calling Line Identification | Direct In Lines | · External Zones 2 | OfficeServ Communicator Features |
| Caller ID Features | Direct Inward Dialing (DID) | Park Orbits | Presence Awareness |
| · Name/Number Display | · DID Call Limits | Power over Ethernet (PoE) | Instant Messaging (IM) |
| · Next Call | Direct Inward System Access (DISA) | Prime Line Selection | Keyboard "Chat" |
| · Save Caller ID Number | Direct Trunk Selection | Priority Call Queuing | Group Whiteboarding |
| · Store Caller ID Number | Directory Names | Private Lines | File Transferring |
| · Inquire Park / Hold | DISA Security | Programmable Line Privacy | Copy-N-Click Clipboard Dialing |
| · Caller ID Review List | Distinctive Ringing | Programmable Timers | Video Calling |
| · Investigate | Door Lock Release (Programmable) |
Recalls | Video Conferencing |
| · Abandon Call List | Door Phones | Recall to Operator | Integrated Phonebook |
| · Caller ID on SMDR | E-mail Gateway (see Unified Voicemail) |
Redial Review | Call Recording |
| · Inband Signaling | Executive Barge-In (Override) |
Remote Programming PC | Record Calls Directly to the PC too! |
| · Number to Name Translation | · With Warning Tone | Ring Motes | Dial from Outlook |
| Voice over IP (VoIP) | · Without Warning Tone | · Time Based Routing Plans | Call Log with Search |
| · Caller ID to PSTN | · Automatic / Manual | Appointment Scheduling | |
| · Caller ID to Analog Port Call Forwarding | · Holiday Schedule | Screen Sharing | |